Shipping policy
Dispatch & Payment
The following terms and conditions apply:
Domestic delivery (Germany) and to the following countries: Andorra, Argentina, Armenia, Australia, Austria, Bahamas, Bahrain, Belgium, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Canada, Chile, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, Finland, France, Georgia, Greece, Greenland, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Martinique, Mexico, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Réunion, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vatican City, Vietnam.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs on the basis of the order value (gross product value):
- Value of goods up to €50.00 = €2.99
- Value of goods up to €50.00 express surcharge = €17.00
- Value of goods from €50.01 to €1,000.00 = €4.99
- Value of goods from €50.01 to €1,000.00 express surcharge = €15.00
- Value of goods from €1,000.01 to €2,500.00 = €9.99
- Value of goods from €1,000.01 to €2,500.00 express surcharge = €10.00
- Value of goods from €2,500.01 to €10,000.00 = €19.99
- Value of goods from €10,000.01 to €25,000.00 = €49.99
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Value of goods from €25,000.01 and above = €99.99
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):
ZONE 1*:
- Goods value up to €1.000.00 = €14.99
- Goods value from €1.000.01 to €2,500.00 = €24.99
- Goods value from €2,500.01 to €10,000.00 = €79.99
- Goods value from €10,000.01 to €25,000.00 = €159.99
- Goods value from €25,000.01 and above = €249.99
ZONE 2**:
- Goods value up to €1.000.00 = €19.99
- Goods value from €1.000.01 to €2,500.00 = €34.99
- Goods value from €2,500.01 to €10,000.00 = €124.99
- Goods value from €10,000.01 to €25,000.00 = €209.99
- Goods value from €25,000.01 and above = €294.99
ZONE 3***:
- Goods value up to €1.000.00 = €29.99
- Goods value from €1.000.01 to €2,500.00 = €44.99
- Goods value from €2,500.01 to €10,000.00 = €279.99
- Goods value from €10,000.01 to €25,000.00 = €399.99
- Goods value from €25,000.01 and above = €499.99
ZONE 4****:
- Goods value up to €1.000.00 = €44.99
- Goods value from €1.000.01 to €2,500.00 = €54.99
- Goods value from €2,500.01 to €10,000.00 = €299.99
- Goods value from €10,000.01 to €25,000.00 = €419.99
- Goods value from €25,000.01 and above = €549.99
* Zone 1: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City.
** Zone 2: Bosnia and Herzegovina, Greenland, Iceland, Liechtenstein, Montenegro, Norway, Serbia, Switzerland, United Kingdom.
*** Zone 3: Armenia, Bahrain, Brunei Darussalam, Canada, Egypt, Georgia, India, Indonesia, Israel, Japan, Kuwait, Malaysia, Maldives, Mexico, Morocco, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, United States, Vietnam.
**** Zone 4: Argentina, Australia, Bahamas, Brazil, Chile, Hong Kong, Martinique, New Zealand, Réunion, South Africa.
We would like to point out that deliveries to countries outside the European Union may incur additional customs duties, taxes and fees. Please be aware of these costs as they are not included in our sales price and must be borne by you as the customer.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 working days, for deliveries abroad within 5 - 15 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via bank transfer
- Payment via credit card
- Payment by invoice (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay
- Payment via ShopPay
via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
via PayPal:
- Payment via PayPal
- Payment via PayPal Express
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Our bank account:
Banking institution: Commerzbank AG
Account holder: Fabian Naused
IBAN: DE59 2904 0090 0260 4403 00
BIC/SWIFT: COBADEFFXXX
In case of questions, please contact us at the contact details mentioned in the Legal Notice.