Shipping policy

Payment and dispatch

The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
We charge shipping costs on the basis of the order value (gross product value):

 

GERMANY	VALUE	PRICE
Standard National	0 € - 50 €	2,99 €
Standard National	50,01 € - 500 €	4,99 €
Standard National	500,01 € - 2.500 €	13,99 €
Standard National	2.500,01 € - 10.000 €	19,99 €
Express National	10.000,01 € - 25.000 €	69,99 €
Express National	From 25.000,01 €	204,99 €
EU-COUNTRIES	VALUE	PRICE
Standard International	0 € - 500 €	13,99 €
Standard International	500,01 € - 2.500 €	29,99 €
Standard International	2.500,01 € - 10.000 €	64,99 €
Express International	10.000,01 € - 25.000 €	134,99 €
Express International	From 25.000,01 €	459,99 €
EFTA-COUNTRIES*¹	VALUE	PRICE
Standard International	0 € - 500 €	24,99 €
Standard International	500,01 € - 1.000 €	36,99 €
Standard International	1.000,01 € - 2.500 €	69,99 €
Standard International	2.500,01 € - 10.000 €	109,99 €
Express International	10.000,01 € - 25.000 €	189,99 €
Express International	From 25.000,01 €	654,99 €
REST OF THE WORLD*²	VALUE	PRICE
Standard International	0 € - 500 €	44,99 €
Standard International	500,01 € - 1.000 €	59,99 €
Standard International	1.000,01 € - 2.500 €	149,99 €
Standard International	2.500,01 € - 10.000 €	199,99 €
Express International	10.000,01 € - 25.000 €	314,99 €
Express International	From 25.000,01 €	999,99 €

*¹ EFTA countries: Switzerland, Norway, Liechtenstein, Iceland. Shipping costs include VAT.

*¹ *² We would like to point out that deliveries to countries outside the European Union may incur additional customs duties, taxes and fees. Please note these costs as they are not included in our sales price and must be borne by you as the customer.

 

Shipping company

 

We work with various shipping service providers. Depending on the location of the recipient and the value of the shipment, we select the optimal shipping method to ensure fast and safe delivery.

 

Delivery times

 

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 2 - 5 working days, and for international deliveries within 5 - 15 working days after the contract has been concluded (if advance payment has been agreed, after the time of your payment instruction). Please note that no deliveries are made on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

 

Accepted payment options

 

• Payment in cash at the time of collection
• Prepayment by bank transfer
• payment with credit card
• Payment by invoice (via Klarna)
• Payment by installment purchase (via Klarna)
• Payment by direct debit (via Klarna)
• Payment by credit card (via Klarna)
• Payment via PayPal
• Payment via Amazon Pay
• Payment via Google Pay
• Payment via Shop Pay

 

Further details on payment

 

If you pay by credit card, your credit card account will be charged when the goods are dispatched.

 

Our bank connection:

Naused Luxurious

Commerzbank AG

DE59 2904 0090 0260 4403 00

 

If you have any questions, you will find our contact details in the imprint.